Payment Method & Fees

Payment Options

The City of DeFuniak Springs now offers you the convenience of paying your utility bill by credit card (Visa, MasterCard, Discover, or American Express). Payment information, along with applicable convenience fees are outlined below.

Online Payments

The online payment option is a convenience to allows customers to pay their utility bills via the Internet by credit card (Visa, MasterCard, Discover, or American Express). For online payments please visit https://www.municipalonlinepayments.com/defuniakspringsfl. 

A convenience fee will be assessed as follows:

• $1.25 plus 3% for online and over-the-phone transactions.
• $1.25 for in-person card transactions at City Hall.

Credit card companies charge a fee to businesses or governments who accept their cards. The fee is based on the amount charged. Thus, accepting credit/debit cards is an additional expense. To offset the cost of credit card usage, Florida Law specifically provides for a convenience fee to be added to those transactions.

The City of DeFuniak Springs does not keep any portion of these fees.

In-Person Payments

When making payment in the lobby of the Utility Department at City Hall customers may pay by check, cash, credit card, money order, or cashier's check.

Payments by Phone

In addition to online payment options, credit/debit cards can be taken over the IVR phone system by calling 1-866-308-3536.

A convenience fee will be assessed as follows based on our current rate structure $1.25 plus 3% for online and over-the-phone transactions.  $1.25 is for the online interface portal and 3% is actual card processing company

• $2.00 (0-$50.00)
• $2.50 ($50.01-$100.00)
• $3.50 ($100.01-$150.00)
• $4.50 ($150.01-$200.00) ($2.00 for each additional $100.00)

* Please be advised any online or phone payment made after 5 p.m. will be processed the next business day.*