Utility Services

The City of DeFuniak Springs provides natural gas, sanitation, sewage, and water service to the DeFuniak Springs area.

New Utility Services Requirements

• Social Security number,
• Valid photo identification card
• City Utilities Application,
• New Account Disclosure Form (PDF),
• Application for New Utility Service
  • Owner Affidavit (PDF)
  • Renter Affidavit (PDF)

Billing Information

Payment for a utility service is due upon receipt and past due 15 days from the billing date. A 10% late penalty is charged for payments received after 5:00 pm on the 15th of the month.

Payments can be: 

• mailed, 
• dropped off in the office at City Hall, 71 US Highway 90 West, DeFuniak Springs,
• dropped off behind City Hall in the Utility Billing Drop Box,
• auto-drafted from your checking account or credit card, or 
• over the phone at (866) 308-3536, 
• online at https://www.municipalonlinepayments.com/defuniakspringsfl.

We accept Visa, MasterCard, American Express, Discover, and electronic check..

Disconnection date is normally the 25th of each month. If your service is disconnected, a $30.00 re-connection charge will be added to the current amount due.

Electronic Payments

You have two options for automatic electronic payments of your utility services:

• Automatic withdrawal on the 15th of each month from your checking or savings account.  Complete this form and do one of the following:
  • Download, print, complete, scan and email to utilitybilling@defuniaksprings.net or 
  • Bring completed form to City Hall, 71 US Highway 90 West, DeFuniak Springs to process. 
• You may sign up for automatic debit from a debit or credit card online.  A processing fee may apply.

Requests for Water / Sewer Bill Adjustments

You may find you have a leak in your water line by an abnormally high bill.  You may request an adjustment.  Here’s the rules and the forms to complete, depending on your circumstance::

• One in 5-year Water Adjustment Policy and Request Form
• One in 5-year Sewer Adjustment Policy and Request Form
• Request for Sewer Adjustment Policy and Request Form 

Utility Bill Assistance

• Payment Plan, Payment Arrangement and Voucher Assistance Policy