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Posted on: March 23, 2020

March Utility Cut-Off Notices Extended

City government logo with words Cut Off Notices Extended

The City of DeFuniak Springs will NOT cut off water or gas services for delinquent payments in March.   

“We realize the financial burden many of our citizens face due to the COVID-19 crisis,” says City Manager Mell Smigielski to the City’s utility customers.  “City leaders and staff would like to ease your mind concerning the approaching disconnection date for nonpayment of utility services. If the current bill for your residence has not been paid, it will not be disconnected on March 26, 2020. We strongly encourage you to make your payment as soon as it is feasible for you and your family but know that your services will not be disconnected this month.”

There are multiple payment options available to citizens now that City Hall and all city-owned buildings are closed where in office services have been halted. Cash and check payments can be dropped off in the secure dropbox behind the City Hall at 71 U.S. Highway 90 West in DeFuniak Springs.  Customers are reminded to include their account number and/or the service address to where the payment should be applied. Debit, credit card and E-check payments can be made by calling 1-855-414-9015 or by visiting and selecting the online bill pay icon.  Customers will need their account number to process payments through this method.

The utility billing department can be reached during normal business hours (M-F 8-5) by calling 1-850-892-8500 (option 2) or by email at

City officials and staff take the COVID-19 outbreak seriously.  Announcements to any change in city services or events will be provided through media releases, on the City’s website at and on the City of DeFuniak Springs Facebook page.  Citizens may also call DeFuniak Springs City Hall at (850) 892-8500 during normal business hours.

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